Zero-to-one
Performance Management
- Product
- Enterprise subscription service combining remote monitoring and escalation with custom analytics and reporting.
- Role
- Developed from concept to market and grew from 0 to 100+ enterprise customers nationwide.
Career · 2014–2026
HydroPoint
HydroPoint develops smart water management solutions that help organizations reduce water waste, operating costs, and environmental impact.
I spent 11 years at HydroPoint, first building the company’s customer success operations, then moving into product management where I launched new enterprise services, and finally into strategic planning to support business transformation through GTM strategy and a next-gen water management platform.
Résumé ↗
Product launch
WaterCompass Enterprise
- Product
- Enterprise subscription service combining IoT hardware, SaaS, remote monitoring and escalation, field services, customer analytics and reporting.
- Role
- Given ownership of an early-phase product offering. Managed it through productization and launch and grew to 100+ enterprise customers nationwide.
Enterprise product initiative
HydroPoint360
- Product
- Unified enterprise water management platform connecting product experiences, data, and reporting.
- Pilot
- Piloted with 20+ key enterprise customers.
- Role
- Led product strategy, dashboard concepting and enterprise analytics work to define how products, data and customer workflows could fit together in a unified platform.
Portfolio governance
HydroPoint Project Management Office (PMO)
- Program
- Company-wide governance and prioritization across 100+ competing initiatives.
- Role
- Defined the product-side operating model for a 100+ initiative company-wide portfolio, including stage gates, tool workflows and documentation.